Follow Up On Zeiss Rifle Scope

While I was training at Gunsite back in May I experienced a failure on a Zeiss rifle scope which I wrote about when it happened. You may remember that the reticle snapped after firing a few boxes of cartridges through my .308 Kimber rifle. At the time I shipped the scope to Zeiss for repair.

I am happy to report that the scope was returned to me repaired under warranty. It looks perfect.

I do however have a criticism or two. I was never contacted by Zeiss when I sent the scope in. Numerous phone calls and voice messages were not returned. The only reason I knew they received the scope was because we sent it FEDEX and tracked it. There was no communication from them whatsoever. That is a little frustrating when you send a company your $1,500 scope for repair.

The experience with Zeiss would have been better had they simply sent me an email or called to let me know they had my scope and when it would be shipped back to me.

Having said all that they did repair it in a bit over 30 days which I think is acceptable. - TJR